FAQs

Q: How do I place an order on your website? A: Ordering from our online shop is easy! Simply browse through our selection add the desired items to your cart, and proceed to the checkout page. Follow the instructions to provide your shipping information and payment details, and then confirm your order.
Q: What payment methods do you accept? A: We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options. Rest assured that all transactions are encrypted and secure.
Q: How long does it take to process and ship an order? A: Once your order is placed, we strive to process it within 1-2 business days. Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 7-14 business days, while expedited shipping options are available for faster delivery.
Q: Do you offer international shipping? A: Yes, we offer international shipping to many countries. During the checkout process, you will be able to select your country and view the available shipping options and associated costs.
Q: What is your return policy? A: We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within 30 days of receiving them. Please ensure that the items are in unused condition and in their original packaging. Visit our Returns page for more details and instructions.
Q: Can I track my order? A: Yes, once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
Q: Do you offer installation services for the accessories? A: We offer installation services in our shop at 18/214 Lahrs Rd
Ormeau, Queensland,Australia, but many of our products are designed for easy installation. We provide detailed product descriptions, user manuals, and support documentation to assist you in the installation process.
Q: What if I have a question or need assistance with my order? A: We are here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to our customer support team. You can contact us through email, phone, or our online contact form, and we will respond as quickly as possible.
Q: Are there any discounts or promotions available? A: We frequently offer discounts, promotions, and special deals on our off-road accessories. Stay updated by subscribing to our newsletter or following us on social media to be the first to know about our latest offers and exclusive discounts.

If you have any additional questions or need further information, please feel free to contact us.

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